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A Dead Forest Index

Adebisi Shank

Afghan Whigs

The Ally Coalition

And So I Watch You From Afar

Angel Olsen

Animal Manufacturing Co.

Ardent Music

Atomic City

Autostraddle

Baby Island

Big Picnic Records

Big Star

Big Wild

Big Walnuts Yonder

Billy Martin aka illy B

Blank T-Shirts

Bleached

Blis.

Bogan Via

Boris

Brooke Annibale

BRUTUS

Buffering the Vampire Slayer

Bully

Cardiknox

Caspian

Chelsea Wolfe

Con Brio

Crescent Ballroom

CRX

David Bromberg

David Ramirez

Davina and The Vagabonds

Deafheaven

Death Grips

Ded

Deer Tick

Delta Spirit

Dent May

Dia Frampton

Diet Cig

The Dismemberment Plan

Dylan Carlson

Earphunk

Earth

Eels

Emma Ruth Rundle

Empire Strikes Brass

Empty Houses

Ezra Furman

Felix Martin

Fiddler Records Deadstock Shop

Field Notes

Flow Tribe

Food For The Hungry

The Format

Fruition

FYF Fest

Giraffage

Giraffes? Giraffes!

Good Old War

Gorgeous War

A Great Big Pile Of Leaves

Greg Dulli

Half Moon Kids

Handsome Ghost

Hella

Hello Merch

Hello Records

Helms Alee

Horseshoes and Hand Grenades

Hurray for the Riff Raff

Indian Handcrafts

Jacuzzi Boys

Japanese Breakfast

Jay Brannan

Jaye Jayle

Jenny Owen Youngs

Jonny Lang

The Joy Formidable

Julia Nunes

Katie Costello

Kenny Holland

King Tuff

Komera

Kristin Diable

La Dispute

Larry Campbell & Teresa Williams

Lauren O'Connell

Lily & Madeleine

Low Cut Connie

Luxxe

Lycia

Mac DeMarco

Mansions

Marriages

MC Lars

MDB Records

Medeski Martin & Wood

Meg & Dia

Mega Ran

Mitski

Moving Mountains

Mutoid Man

My Terrible Friend

Mylets

Nataly Dawn

The New Mastersounds

Neon Indian

No Spill Blood

Northwest String Summit

Ocean Park Standoff

Oui Fresh

Owls

PAPA

Parquet Courts

Patty Griffin

Pet Symmetry

President Gator

Reggie and the Full Effect

Remember Sports

Reubens Accomplice

Rival Coast

ROAR

Russian Circles

RX Bandits

Sam Means

Sam Outlaw

Sargent House

Sargent House Merch Clearance

Sargent House Music Clearance

Shack Up Inn

SHAED

SHEL

The Skins

SOKO

Spafford

Splash House

Sombear

Sons Of An Illustrious Father

Steel Train

Steelism

Storm Chasers Records

Tancred

TAUK

Tera Melos

that dog.

Those Darlins

TTNG

Valley Bar

The Van Buren

Van William

Vista Kicks

WATERS

Weatherbox

Whitney

Wild Cub

The Wood Brothers

Wovenhand

XYLØ

Zach Gill

Zach Hill

Zolita

Zorch

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Hello Merch
Customer Service (Mon-Fri, 8-4pm MST)
Call or Text 602-432-2903
Email or Send an  iMessage (Phone or Computer)

Artists and bands interested in our services, please contact Artist Relations

Hello Merch
7310 W Roosevelt Street
Suite 32
Phoenix, AZ 85043

International Orders

We ship just about everywhere. International orders take 1-2 business days to process, plus transit time; Economy International via UPS Mail Innovations (In some cases, there will be no tracking beyond departure from the US) can take 1 to 8 weeks for delivery. Please be patient with this service. DHL Express (With tracking, door-to-door, but substantially more expensive) will take 1-7 days on average, depending on its destination. Very important to note, international shipping can often be unreliable. All international customers are subject to the customs laws, duties and taxes of the destination country. Often times packages will get held at customs for long periods of time. It is your responsibility to recover your package from these offices, in the event of a delay. Hello Merch is not responsible for any items lost, stolen or damaged in International transit. However, If your package is returned to us for any reason, we will notify you by email immediately. If you do not respond within 5 business days, we will return the item(s) into our stock and refund you the amount of the order, less the shipping, and re-stocking fees.

Domestic Orders

Domestic orders take 1-2 business days to process, plus transit time; UPS 3 Day Select (1-3 Business Days), UPS Ground (1-5 Business Days), UPS Mail Innovations (1-5 Business Days), USPS Media Mail (1-10 Business Days).

Checkout

Our site is secure and PCI Compliant. We accept Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay and Bitcoin. If you receive a Gateway Error during checkout, 9.5 times out of 10 this is a credit/debit card billing address issue. Please verify the address of the card with your bank and try one more time. If you're still having problems, do not hesitate to let us know.

Returns/Exchanges

We offer an Exchange Only* Return Policy on unworn, unwashed and sealed merchandise. If you find it necessary to exchange any part of your order, please return the item(s) within 30 days of delivery, with the supplied address label from your package, or ship to the address above with your name, email address and order number.  Please note, you will be responsible for all postage. Once your merchandise has been returned, we will issue a store credit for the total value of your exchange, via email within 24-48 hours. Please contact customer service with any questions or concerns. *No order modifications, cancellations, exchanges or returns on sale items, seasonal holiday items, or items marked final sale.

Pre-Order

Additional items purchased on the same ticket as a pre-order will not ship until the time specified in the description of the pre-ordered item.

Address Corrections

If you need to make changes to your address and your order has not yet shipped, please contact us immediately and we'll take care of it. In the event your order has already gone out, you will be notified when/if USPS returns the package to our warehouse. If you do not respond within 5 business days, we will return the item(s) into our stock and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.